Frequently Asked Questions

Drivers:

  • 21yrs of age or older, 25yrs w/minors
  • Valid Drivers License

Passengers

  • Able to Grasp Handholds and Firmly plant feet, with back fully against the seat backrest.
  • Minors must be accompanied by a parent/legal guardian.

All Participants

  • Helmet, Eye protection, Gloves, and Snow Clothes Must Be Worn.

We reserve the right to refuse service to anyone, even those meeting the qualifications above, based on our sole discretion.

What Do I Need To Bring?
  • ALL DRIVERS MUST CARRY A VALID DRIVER’S LICENSE WHILE ON THE TRAILS. The Forest Service patrols the trails just like the highways.

 

When and Where Do We Meet?

Meet us at our yurt at 10-mile Sno Park. Arrive 45-60 minutes before your tour time.

What Do I Need to Wear?

CLOTHING:  You must dress for a day in the snow, just as if you were going skiing, snowboarding, etc. Wear winter, base layers, a water-resistant/waterproof coat or jacket, pants/bib and snow boots, and thick, waterproof winter gloves.  We will have balaclavas and gloves available for sale on-site if you need them. Balaclavas are $15 and gloves are $45.

WE PROVIDE HELMET & GOGGLES:   We provide helmets and goggles for all tours; however, you may bring your own helmet and goggles if you prefer them. If you have your own helmet, it is required to be DOT certified.  You cannot wear a ski or bike helmet while snowmobiling.

Tour Guide Gratuity?

An 18% gratuity will be automatically applied to your reservation for: 

  • Groups of 6 or more machines
  • All 4-hour tours
  • Tours on Thanksgiving, Christmas, and New Year’s Day and holiday breaks/seasons.

Otherwise, gratuity is not included in the price of the tour. 

What Is The Cancellation Policy?

Snowmobile Tours are conducted regardless of weather conditions, except in extreme circumstances. If Octane Adventures has to cancel for any reason, you will receive a full refund. Do not be late for your reservation or your booking may be forfeited.

  • You can make any changes or cancellations up to 48 hours before your tour date and you will receive a full refund minus a non-refundable 10% fee.
  • If you make any changes or cancellations within 48 hours, you can reschedule, take an in-store credit or 50% of the trip payment will be forfeited.
  • We do not offer refunds for cancellations within 24 hours of your tour.

    NO-SHOWS:

    • No refunds are given for No-Shows. Cancellations after 5pm the day prior to the tour or cancellations the day of the tour are considered a No-Show.
    Credit Card Damage Deposits

    For Snowmobiles, we do not hold a damage deposit before your tour. However, if you damage a machine you are subject to the damage waiver limits that you selected. We will automatically charge the card on file for repairs or the damage waiver deductible.  Before departure and upon return, you will inspect the machines just like you would a car rental.  You will be responsible for any and all damages to the machines while they are in your care.  Other charges may also include late fees, recovery fees, and revenue lost from existing bookings, which are impacted due to a machine being down for repairs.